QUALITY POLICY STATEMENT - Construction Tendons

QUALITY POLICY STATEMENT

Customers

Identify and understand our customer's requirement and ensure we can meet them

Maintain good working relationships with our customers

Encourage customer feedback to help us improve performance and service

Internal System

Understand and manage our processes to ensure they are performed effectively and safely

Sustain quality excellence through the management of risk and the continual improvement of process and services

Ensure suitable execution and test equipment available and maintained. Set and achieve quality objectives

Maintain a quality management system that comply with the requirements of ISO 9001:2015 and other applicable legislative and regulatory standards

Human Resources

Employ and retain skilled workforce who share the company's vision

Provide a safe working environment for all

Provide training to employees to ensure they have the relevant skills to fulfill their duties

Engage with employees to obtain feedback to help identify opportunities for improvement

Empower quality staff to perform their work independently and report non-compliance activities

Supplier

Use only reliable and competent suppliers who share our commitment to customer satisfaction

Maintain close relationship with key suppliers for mutual growth and benefit

ISO accreditation certificate

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